Legal

Refund & Cancellation Policy

Last updated: 29 October 2026

This policy applies to payments made to Wevanta Infotech for WevantaAI.

1. Free to try

Creating, editing and previewing pages is free. You pay only when you take a page or popup live, so you can check everything before paying.

2. Cancelling a subscription

• You can cancel any page's subscription at any time from Billing in your dashboard.
• The page stays live until the end of the period you have already paid for, and then goes offline. No further charges are made for that page.
• You can undo the cancellation before the period ends.

3. Refunds

• Duplicate or failed payments: if you were charged twice for the same invoice, or money was deducted but the payment was not recorded, we refund the extra amount in full.
• Service not delivered: if a paid page could not be taken live because of a fault on our side and we cannot fix it within 7 days, we refund that payment in full.
• Other cases: go-live fees and periods already started are generally non-refundable, because the service is delivered immediately. We do not give partial refunds for unused days after cancellation. We may consider exceptional cases at our discretion.

4. How to request a refund

Email hello@wevantainfotech.com within 7 days of the payment with your invoice number and the reason. We reply within 2 business days.

5. Processing time

Approved refunds are initiated within 5–7 business days to the original payment method through Cashfree Payments. Your bank or card issuer may take additional time to credit the amount.